We accept the following methods on our site.

• Apple Pay
• Google Pay
• Visa / Visa Debit
• Mastercard
• American Express

Yes, you have 30 days from the date you receive your product to return and receive a full refund. The goods should be unworn and returned with its original packaging and tags intact.

If any goods you have purchased do not comply and, for example, have faults or are damaged when you receive them, or if you receive incorrect (or incorrectly priced) Goods, please contact us at enquiries@watchout.co.uk as soon as reasonably possible to inform us of the fault, damage or error, and to arrange for a refund, repair or replacement.

All Goods purchased through Our Site will normally be delivered within the agreed or specified time during the order process. (subject to delays caused by events outside of our control, for which see Clause 11 – Terms of sale.

If for any reason we are unable to deliver the Goods to your chosen delivery address, we will leave a note informing you that the Goods have been returned to our premises with instructions for arranging re-delivery. If you do not collect the Goods or arrange for re-delivery, we will contact you to ask for further instructions. We may charge you for storage costs and for re-delivery. If we cannot contact you despite our reasonable efforts, or we cannot arrange re-delivery or collection, we may end the Contract and issue you with a refund but may deduct a reasonable sum in compensation for any net costs incurred by us as a result.

You have a legal right to a “cooling-off” period (30 days) within which you can cancel the contract for any reason. If you wish to exercise your right, you must inform us of your decision within the cooling-off period.

Please contact us using the following details:

• Telephone: 0330 0012 416
• Email: enquiries@watchout.co.uk
• Address: 42 Croft Close, Two Gates, Tamworth, Staffordshire, B77 1BF